Customer Testimonials
Why Shop Refurbished Phone with us?
Refurbished Phones - Buy Premium Quality Smart Phones at Mobile Guru
New does not always mean better. This applies to not just mobile phones but almost every product today. Mobile Guru has an extensive collection of refurbished phones for all users. Whether you’re looking to upgrade or wish to get your hands on a classic model, we have your back.
You may have your eye on an iPhone or a Samsung Galaxy, or perhaps you fancy a tablet for your WFH job. If you are looking for a great phone at a fraction of the cost of new devices, Mobile Guru offers exactly what you need.
We provide premium refurbished handsets that meet strict quality standards. Browse our selection of refurbished phones for sale today and find one that suits all your requirements.
Find Your Perfect Refurbished Phone at Mobile Guru
Before you ask, refurbished doesn’t mean damaged or sub-par quality. Rest assured, every single one of our used phones for sale has been thoroughly examined and reconditioned. Here’s how we grade our refurbished phones and gadgets:
Used
Among all categories, reconditioned phones sold in this category win the race of being the most affordable mobile phones. They come in perfect working condition with few cosmetic damages. The battery health is no lower than 70%.
Ex Demo
Refurbished handsets under this category have minor but visible scratches on the screen. The body may have small dings but no dents, bends, or deep chips. The battery’s health is also no lower than 75%.
Amazing as New
These refurbished mobile phones have visible scratches only when off. Expect very minor signs of wear and a battery health of at least 80% and up.
Premium
This is the crème de la crème of our reconditioned phones for sale. The device is pristine with no scratches and feels new, too. You’re guaranteed a 90% minimum battery health, too.
Top Benefits of Buying a Refurbished Phone
When you buy refurbished phones, you gain several benefits. Some of the top benefits are:
- Sustainable Solution: E-waste is becoming a huge problem. With millions of phones landing up in landfills every year, refurb phones can make a huge difference. You’re doing your bit for the environment while enjoying discounted prices.
- Pocket Friendly: Speaking of savings, new mobile phones are getting very expensive. Some models will set you back hundreds or even thousands of dollars. In comparison, it’s way cheaper to buy a reconditioned phone.
- Frequent Upgrades: It’s always a nice feeling to upgrade your device. If you’re a tech enthusiast who can’t stay away from the latest models, we have a treat for you. Our specially curated selection of refurbished phones will have you all giddy. What’s more, they are affordable, allowing you to upgrade frequently without hurting your pocket.
- Guaranteed Quality: All our refurbished phones for sale come with a warranty. They undergo our 72-point check to ensure each part is up to standard. Unlike other second-hand phones on the market, our refurbished phones provide reliable quality and peace of mind. You don't have to gamble on performance when you can get guaranteed quality and great deals with us.
- Availability: Finding the right phone can be challenging, especially if the model you want is discontinued. At Mobile Guru, we offer a wide range of refurbished phones, including older models and hard-to-find specifications. As one of the leading dealers of refurbished phones in Australia, we ensure you get the exact model you need.
How to Choose the Ideal Refurbished Phone?
We understand that there are many sellers of reconditioned phones. So, how do you make a decision on which store or phone is right for you? Well, consider the following points:
- Choose a Reliable Seller: Before buying refurbished second-hand mobile phones, do your research. Always pick a dealer that is trustworthy and delivers on promises. One way to do this is by checking online reviews or asking friends and family if they’ve used their services before.
- Check Warranty and Return Policies: You also want to have a clear idea of warranty and return policies. In case anything happens, you don’t want to be stuck with a non-functional device. This is why Mobile Guru has a clear-cut view of warranties and returns. Our warranty starts at 6 months and goes all the way up to 24 months. Additionally, we also have a 14-day return period.
- Check Battery Life: When it comes to the devices themselves, battery life is a major factor. Make sure to ask about the battery's condition to get a clear understanding on the performance of the used phone you wish to buy. The good news is that all refurbished used phones for sale at our store have a minimum battery health of 70%.
- Choose an Unlocked Phone: There’s not much you can do with a locked refurb phone. You can’t use a carrier of your choice and, ultimately, it is a bad investment. Hence, only buy unlocked refurbished phones that gives you freedom to choose a carrier you have.
- Inspect the Phone’s Condition: It’s very important to check the overall condition of the refurbished handset. If you’re buying online, this is where your trust in the dealer pays off. Generally, most sellers - us included - have different categories to classify reconditioned second-hand phones in Australia. Our grading system goes like this: Brand New > Premium > Amazing as New > Ex Demo > Used.
- Verify the Phone's History: Ask about the refurbished phone’s history before making a purchase. Where was it sourced from? Are there any signs of previous damage or software troubles? Have any repairs been done in the past? These make a huge difference.
- Evaluate Software Status: You can’t ignore software issues if you’re looking to buy refurbished mobiles. Make sure that everything is running normally without any glitches. When you buy from us, we guarantee that every device is 100% functional - both software and hardware.
Comparing New Phones, Refurbished Phones, and Second-hand Phones
New phones are rolling off the line every day, making it prohibitively expensive to buy the latest models. If you have the money, buying a new device shouldn’t be a problem. However, for those with limited budgets, it’s not feasible. Hence, the growing popularity of second-hand and refurbished used phones in Australia.
What’s the difference between the latter, you say? Keep scrolling, we can help you with that, too.
Check out this comparison between new, refurbished and second-hand handsets.
| New | Refurbished | Second-hand | |
| Price | Expensive | Slightly cheaper | Cheapest of the three |
| Damage | No damage to the body or screen; in pristine condition | May have minor chips and scratches depending on the grade you buy | Possibility of heavy damage, dents, and less functional - always check before buying |
| Style | Sports the latest design from the manufacturer; has a “brand new” feel | While a step down in terms of style statement, refurbished phones work just as well | Sold as is, likely without any repairs, the previous owner’s choices affect user experience |
| Features | Comes with up-to-date features - cosmetic or otherwise | May not have the latest features but a good investment if the changes are minor | Similar to refurbished tech in terms of specifications |
| Battery Life | Brand-new phones offer maximum battery life and fast charging options | Provides similar battery health to a new mobile phone | May have hidden battery issues not disclosed by the seller |
| Performance | Lightning-fast performance: thanks to a new chip and processor | Comparable performance to a new phone since it’s reconditioned | There’s no guarantee that second-hand phones will perform well |
| Accessories | You get a complete set of accessories | Depending on the seller, you may receive accessories with the refurbished handset or as a separate bundle | The seller may or may not have all the accessories |
| Locked/Contract | New phones come with both locked or unlocked status - you can choose what you want | Reconditioned mobile phones also come with both locked and unlocked status | You either get a locked or unlocked second-hand phone based on the previous owner’s choices |
| Warranty | Full manufacturer’s warranty, including repairs and even replacements | Warranty will differ from one seller to the next & based on device conditions | No warranties, hence, pose greater risks |
| Support | Every support conceivable is provided | The dealer may offer manufacturer-like support or limited support services | Generally, don’t have any after-sales support; you’re on your own |
| Security | Best-in-class security and anti-virus software | Refurb phones have been checked to remove any ransomware or bugs that could compromise data | No guarantees on security even after a factory reset |
| Availability | Available in most stores once the company launches them | Newer models are not available immediately upon release | Possible to get your hands on it one week or months after the release |
| Patches and Updates | Constant updates and security patches to protect the phone | Most manufacturers provide updates for as long as 3 years | Depending on the model, you may or may not receive manufacturer updates |
How Do We Turn Second-Hand Phones to Refurb Phones?
Our products, whether they are refurbished Android phones, or any refurbished tech, undergo a comprehensive inspection. Our team is well aware of the doubts and questions people have about refurbished smartphones. Hence, we have a 72-point check in place to put your mind at ease.
As part of this process, the device is put through a series of functionality tests. It allows us to confirm everything is in good working order and 100% operational. Both software and hardware components are examined to uncover any hidden issues. We keep an eye out for the smallest signs of trouble so that the quality is never compromised.
Here’s a quick overview of what our 72-point check covers:
- All mobile features
- Software updates/patches
- Key apps
- Battery health
- Display/touchscreen
- Power button
- Speakers
After our experts decide that the phone is functioning properly, it’s put up for sale. This stringent process is what helps us sell some of the best refurbished phones in Australia.
Why Choose Mobile Guru for Refurbished Phones?
Mobile Guru is one of the leading independent sellers of refurbished mobile phones in Australia. We’ve earned this reputation thanks to a lot of reasons, including:
100% Australian-owned
As an Australian-owned business, we have a good idea of what our customers want. Plus, you support the local economy when you buy our products.
Locally Sourced
Every device in our store is bought directly from local sellers. We only buy good-quality phones without any middleman involved. It helps us pass on the savings to you.
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Great Offers and Deals
We offer great deals on our phones, such as discounted prices. Besides, you’ll find, weekly, monthly and seasonal deals on our cheap iPhones throughout the year.
Australia-wide Shipping
Who doesn’t love convenience? With us, you can shop from the comfort of your living room without having to step outside. Additionally, we’ll dispatch your orders within 1 business day.
Phones with Warranty
When you buy second-hand phones, there’s no guarantee they’ll work as intended. Instead, choose our refurbished phone and get up to 24-months warranty.
Easy Returns
In case you’re unhappy with your purchase, we have a 14-day return period. If the device is faulty (which is highly unlikely), it’s extended to 30 days.
For more details, don’t hesitate to call us on 1300 362 017 or email us at hello@mobileguru.com.au.